Terms & Conditions
The use of the website and access to elements of the worldwidebusinessoffice.com website are subject to acceptance of the General Conditions. The information, graphics, elements and website content are the property of WORLDWIDE BUSINESS OFFICE as the holder of the WORLWIDE BUSINESS OFFICE brand and trade name.
This agreement integrates our general conditions of sale appearing on the attached document, the internal regulations and the price guide for attached services (if any) that you confirm to have read and understood. We mutually agree to comply with these conditions and the obligations they contain. These General Conditions for the Provision of Services (hereinafter “the CGPS”) apply to all contracts for the provision of services signed by customers who are natural persons, in the context of their commercial activity, or legal persons. The CGPS remain in force for the duration of the contracts. WORLDWIDE BUSINESS OFFICE reserves the right to waive certain clauses of the CGPS, based on negotiations with the client, by express mention in the contract. The CGPS can be deleted in whole or in part, modified or subject to additional clauses only under a written agreement signed by the company WORLDWIDE BUSINESS OFFICE.
Art.1 – INTUITU PERSONAE NATURE OF THE CONTRACT
Contracts are concluded intuitu personae. They may therefore not be transferred without the prior written consent of WORLDWIDE BUSINESS OFFICE..
Art.2 – ACCURACY OF THE INFORMATION PROVIDED
The client certifies the accuracy of the information provided at the time of signing the present contract as being in progress. The client will therefore immediately notify of any change relating to the company receiving the services and its legal representatives.
Art.3 – RESPONSIBILITIES OF WORLDWIDE BUSINESS OFFICE
3.1. WORLDWIDE BUSINESS OFFICE undertakes to do its utmost to ensure the ongoing mail and call reception service by its secretaries and receptionists 345 days a year. Letters and messages received after business hours and holidays which are defined by WORLDWIDE BUSINESS OFFICE will be sent to customers as soon as WORLDWIDE BUSINESS OFFICE staff are aware of it.
Information on the business addresses districts is provided for information purposes only. The company Worldwide Business Office reserves the right to offer other business addresses in the cities mentioned on the website. Customers may terminate the contract only upon receipt of the proposed addresses after signing the contract if the business address does not suit their needs.
3.2. WORLDWIDE BUSINESS OFFICE cannot be held liable in the event of:
• Force majeure
• Local disruption or unavailability due to its telephone service provider, internet service provider or electricity supplier
• A data error in the transcription to the customer of the contact details of the callers (telephone number, last name, first name, e-mail, postal address, etc.),
3.3. WORLDWIDE BUSINESS OFFICE cannot be held liable in any way if the client engages in fraudulent activity or is recognized as such. Indeed, as part of its service, WORLDWIDE BUSINESS OFFICE is only intended to provide a Business Address and telephone reception service, on behalf of the client, by putting the client and his business relations in contact with each other as well as with callers by receiving calls and sending electronic messages. WORLDWIDE BUSINESS OFFICE is in not informed of the details of file management by the client. Consequently, the service provided by WORLDWIDE BUSINESS OFFICE can only be compared to a simple contact service (telephone service) and Business Address.
3.4. The customer acknowledges having been informed that WORLDWIDE BUSINESS OFFICE is subject to the obligations linked to combatting money laundering and terrorist financing. According to these obligations, the client commits to providing WORLDWIDE BUSINESS OFFICE with the following within 72 hours of signature: valid proof of identity of the legal representative who signed the contract as well as a proof of the latter’s personal domicile dating back less than 3 months. Not submitting these documents will lead to the suspension of services and, after 8 days, the termination of the contract without financial compensation of the amount paid by the client.
Art.4 – BILLING
The services are provided by WORLDWIDE BUSINESS OFFICE at the rate indicated in the Contract either by purchasing a plan for a fixed period which will be tacitly renewed at the end of the term or by subscribing to the service on an occasional basis. The applicable rates are those in force on the day the contract is signed. The contract fee is revised on 1 January each year by a maximum of 3% without prior notification. Services other than those provided for in the Business Address contract are paid for according to the conditions specified in the contract. Invoices must be paid within eight (8) days of their date of issue. If payment is not made within this period, WORLDWIDE BUSINESS OFFICE reserves the right to suspend its services immediately.
The contract may not be resold to a third party without the agreement of WORLDWIDE BUSINESS OFFICE.
Any dispute over the invoice must be resolved within one month of its issue. In the event of recovery of sums due by judicial or extra-judicial means, all procedural costs (bailiff, court, lawyer, etc.) shall be borne by the customer. All prices are in EUR and are stated excluding VAT for non-French companies. For French companies, VAT will be added at the current rate. European companies are obliged to communicate their intra-community VAT number. The services provided in the contract for customers will start as soon as the invoice is paid.
Art.5 – PAYMENT OF FEES
In domiciliation contracts, the fee indicated in the contract, is paid to WORLDWIDE BUSINESS OFFICE with the means of payment offered on the website: worldwidebusinessoffice.com
Art.6 – MAIL SERVICE
WORLDWIDE BUSINESS OFFICE receives mail addressed to the customer as plain mail. Only mail addressed to the client will be accepted, scanned and forwarded to the client immediately upon reception. WORLDWIDE BUSINESS OFFICE reserves the right to refuse any mail, deeds or parcels that it deems contrary to its material or moral interests. Only written instructions sent by the customer 30 days in advance will be taken into account. Services provided by third party service providers (transport company, courier, computer, post office parcel, …) will not be accepted and received. The responsibility of the company WORLDWIDE BUSINESS OFFICE cannot be called into question for the return to the sender. Mail for Business, Gold and Platinum plans should be sent to the following address only: Worldwide Business Office, Rue de la Rôtisserie 8, Geneva- Switzerland.
Art.7 – TERMINATION OF THE CONTRACT
The contract is binding on the parties from the date it is signed and cannot be terminated, except in accordance with its terms. Note that the contract does not terminate automatically. The duration of the contract and the terms of termination are indicated in the contract. In the event that the contract provides for a fixed initial period, termination of the contract before the specified term will only be possible and accepted in return for full payment of the said fixed period. Gold and Platinum contracts are concluded for a period of 6 months or 12 months renewable for the same period by tacit agreement. The customer may terminate the contract by sending a notice of termination by email 3 months prior to the end date and ensure it gets and acknowledgement of receipt from WORLD WIDE BUSINESS OFFICE confirming the customer’s termination.
The business contract is drawn up for a period of 1 month without obligation and the customer may terminate the contract with a notice period of 8 days before the end of the month via an email addressed to WORLD WIDE BUSINESS OFFICE. The termination must be confirmed by email by WORLD WIDE BUSINESS OFFICE in order to be legally valid. If no notice of termination is given after the 30 days, the business contract will be maintained for a period of 6 months and will be automatically renewed by tacit agreement. The termination of the contract by the company WORLDWIDE BUSINESS OFFICE will not give rise to any claim for compensation from the customer.
Art.8 – BUSINESS ADDRESS AND TELEPHONE CALL RECEPTION
WORLDWIDE BUSINESS OFFICEmay modify the General Terms and Conditions of Use at its sole discretion and without prior notice. An updated version of the General Terms and Conditions of Sale is made available on the website as and when changes are made. This disclaimer is in no way limited or modified by any other Terms and Conditions provided on the website. The information on the geographical location of Business Addresses as well as any information on the worldwidebusinessoffice.com website is for information purposes only and is not contractual. Full details of business addresses are provided to customers only after they have paid the invoice.
Art.10 – TERMINATION CLAUSE
In the event of the client’s failure to fulfill one of his contractual obligations and in particular in the event of non-payment on the agreed date of the sums due in respect of subscriptions or invoices 48 hours after formal notice, the contract shall automatically be terminated and the advance payment shall remain the property of WORLD WIDE BUSINESS OFFICE without prejudice to any claim for damages for prejudice suffered. the client shall be required to move all his business without delay. No further mail or parcels will be accepted by WORLD WIDE BUSINESS OFFICE. In addition, WORLDWIDE BUSINESS OFFICE shall be entitled to refuse the customer access to its premises.
Art.11 – REPLACEMENT FACULTY AND JURISDICTION ATTRIBUTION
WORLDWIDE BUSINESS OFFICE reserves the right to replace any natural or legal person of its choice. In this case, the contract will continue in the same terms and conditions. This option will be exercised freely and the client need not be informed. By express agreement, if the parties fail to resolve their dispute amicably, they agree to submit any dispute, controversy or claim to the Paris Commercial Court.